01

Medicare scam awareness starts with slowing down

If a caller asks for your Medicare or Social Security number, pause before answering. Ask who they represent and why the information is needed. End the talk if you cannot verify the request.

Use a number from a trusted official document, not a number supplied during a suspicious call. Ask the named organization whether the request is genuine. A confident voice or familiar area code is not enough to establish identity.

This website never needs those identification numbers for its tools. It does not accept medical records, drug lists or insurance-card photographs. Do not send them through email to make an informal question easier.

02

Separate an information request from permission

Reading a guide, clicking a link or printing a worksheet does not mean you asked for sales calls. If you do request contact elsewhere, read who will receive the request. Keep a copy of the consent language and the date.

Avoid broad permission that does not name the recipient clearly. Ask how to withdraw the request. A legitimate talk should allow time to learn what you are authorizing.

Our contact page is disabled for online inquiries while the operator and consent details are unresolved. It does not promise a callback or claim that a request was delivered.

03

Treat a surprise bill or notice as something to verify

Keep the original notice and compare it with the service you actually received. If something looks wrong, contact Medicare or the plan through verified details. Do not pay or disclose information simply because a message threatens immediate action.

If you think personal information was exposed, ask the appropriate official organization what steps to take. Keep a dated record of the incident. This site is not an emergency reporting service.

For general coverage questions, start with the Medicare basics guide. For application or benefit questions, use the official resources directory rather than a caller’s proposed shortcut.